Heroic Care delivers compassionate care with kindness and expertise.
We empower people to live happy and fulfilled lives, ensuring everyone achieves optimum health and well-being by offering bespoke packages of support.
Heroic Care has caring, compassionate highly skilled and trained staff with years of experience to meet all of your needs. Whether you are requiring a few hours support, Heroic Care has evolved and transformed to provide bespoke and unique services across Leicestershire. The owners have been successful Provider's for 22 years previously owning Jubilee Villa Ltd, Skills For Living Ltd and Bright Avenues Ltd.
With a wealth of experience, knowledge and qualifications, and an excellent reputation amongst health and social care professionals across the county, our aim continues to provide excellent, individualised care, with highly skilled and trained staff.
We are Caring: Our staff are compassionate, caring and patient and will treat you with respect and dignity.
We are Safe: We protect and safeguard all in our care. Our policies are robust and effective.
We are Effective: We ensure everyone in our care receives the correct support at the right time. Individualised Person Centred Plans are created with the person at the heart of all planning. Promoting independence and enabling freedom of choice so you achieve good outcomes.
We are Responsive: We are organised and respond to all through all lines of communication. Including if we receive issues or causes for concern. Commendations are quickly passed to the appropriate staff who are rewarded through our incentive schemes.
We are well Led: The Provider's and managers demonstrate excellent leadership skills and run an open and transparent service. We value peoples opinions and listen to our service users. We focus on the continuing development our services for our services users, residents and staff, never losing sight of our philosophy, focus or aims.
We support people with:
Support from 1 hour up to 24 hours, 7 days a week depending on your need, from the age of 0 - 65+ years.